Utility Office Closure
Beginning Wednesday, March 18, 2020, in recognition of circumstances related to the coronavirus, and in consideration of the safety of the general public, the Utilities Office lobby will be closed to the public. We will accept payments at the dropbox or drive-thru window. This window will be used for walk-up services. No vehicles will be allowed to drive directly up to the window.
Alternative payment methods are HIGHLY encouraged through the following methods:
City website: www.torcnm.org
Payment by phone: 1-866-202-2614
Payment by mail at 505 Sims Street
New service and payment arrangements will be done by appointment.
We apologize for any inconvenience this may cause. Thank you-Management